Add custom shipping "delivery" option

20/05/2023
by Abdullah Tahan

Please note that if you haven't set up a custom shipping method, the default shipping option will be applied. The default option uses Canada Post regular pricing, which is approximately $5 to $10 per cart.

For Pickup option click here

You have the option to complete this form, and we will take care of setting up your custom shipping and delivery options on your behalf.

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  • Log in to your administration panel.
  • Navigate to the "Settings" section and click on "Shipping methods"
    1. Alternatively if your store is new you can click under "Onboarding guide" 3rd option "Set up shipping" 
  • Under the "Shipping Methods" tab, click on the "+" button to create a new delivery method.
  • Set up (Manual - by rate areas) shipping 
    • Fill in the required information for the delivery method:
      • Shipping method name: Enter a descriptive name for your custom delivery method (e.g., "Custom Delivery").
      • Description: Provide a brief description of the delivery method.
      • Instructions for customers: Add any specific instructions or details that customers need to know when selecting this delivery method.
    • Configure the delivery method settings:
      • Rate calculation: Choose the appropriate rate calculation method for your custom delivery method. We offers various options, such as flat rates, weight-based rates, price-based rates.
      • Handling fees: If your custom delivery method requires any handling fees, you can specify them here.
      • Additional settings: If your custom delivery method requires any additional settings or parameters, configure them accordingly. These settings may vary depending on the specific requirements of your delivery method.
      • Example adding fixed rate shipping $10 for all canada
  • Set up (Real time - automatic Canada Post) shipping 
    • Fill in the required information for the delivery method:
      • Rate calculation , Shipping service
      • Shipping method name: Enter a descriptive name for your custom delivery method (e.g., "Custom Delivery").
      • Delivery time
  • Save the settings.
  • Test the delivery method:
    • Place a test order select the custom delivery method during checkout.
    • Verify that the order process proceeds correctly and that the delivery cost is calculated accurately.
    • If there are any issues, review your settings and make necessary adjustments.
  • You can always contact us for support


Add Pickup option

21/05/2023
by Abdullah Tahan

You have the option to complete this form, and we will take care of setting up your custom shipping and delivery options on your behalf.

  • Log in to your administration panel.
  • Navigate to the "Setting" section and click on "Shipping methods" than at right side, click on "Stores & pickup points" 
  • Fill in the required information for the pickup option:
    • Name: Enter a descriptive name for the pickup option (e.g., "Pickup").
    • Address: write pickup address.
    • Working hours: to let custom know when to pickup 
    • Select Country , provinces and the city
    • Select your pickup location from the map by clicking on select button
  • Configure the pickup method settings areas:
    • Select the pickup tap on top 
      • Located in rate area: Select (Canada All)
      • Show to means that the pickup option should be seen based on custom location
        • Example showing pickup option only for specific city
  • Save the settings.
  • Test the pickup option:
    • Place a test order and select the pickup option during checkout.
    • Verify that the order process proceeds correctly and that the pickup information is captured accurately.
    • If there are any issues, review your settings and make necessary adjustments or contact.